Terms and Conditions

Last Updated: December 1,2025

Welcome to Precision Lab Solutions. These Terms & Conditions outline the rules, responsibilities, and limitations that govern your use of our website, services, mobile phlebotomy options, laboratory coordination, and any related resources we provide. By accessing or using our services, you agree to be bound by these Terms & Conditions.

Please read them carefully.


1. Acceptance of Terms

By visiting our website, scheduling a service, or engaging with Precision Lab Solutions in any capacity, you acknowledge that you have read, understood, and agreed to comply with these Terms & Conditions. If you do not agree, you must discontinue use of our services immediately.


2. Nature of Services

Precision Lab Solutions provides:

Mobile phlebotomy services

At-home blood draws

Laboratory test coordination

Same-day courier specimen delivery

Wellness screenings

Community health initiatives

Educational resources

We are not a medical provider and do not diagnose, treat, or prescribe.
All laboratory tests are performed by certified partner laboratories. All medical decisions and follow-up actions should be discussed with a licensed healthcare provider.


3. Eligibility for Services

To use our services, you confirm that:

You are at least 18 years old or have parental/guardian consent

You provide accurate personal and medical information

You understand that certain tests may require a physician’s order


4. Scheduling & Appointment Policies

4.1 Appointment Requirements

Appointments must be scheduled in advance. Precision Lab Solutions may request additional information to confirm your appointment.

4.2 Missed or Late Appointments

If a client is more than 15 minutes late, the appointment may be:

Rescheduled

Subject to a cancellation or no-show fee

4.3 Cancellations

Cancellations must be made at least 24 hours in advance.
Late cancellations may incur a fee to compensate for the phlebotomist’s reserved time.


5. Payment & Billing

Payment is due at the time of service unless otherwise stated.

We accept:

Major credit/debit cards

Approved insurance (if applicable)

HSA/FSA cards

Online invoice payment

5.1 Refunds

Refunds are not issued once a specimen has been collected and delivered to a lab.
If service could not be completed for reasons beyond your control, refund requests may be reviewed on a case-by-case basis.


6. Laboratory Processing & Results

Precision Lab Solutions:

Collects and transports specimens

Coordinates with certified labs

Provides result delivery through secure portals or email (as allowed)

We do not control:

Lab processing times

Lab result delays

Lab test interpretations

Any concerns regarding medical interpretation should be discussed with your healthcare provider.


7. Accuracy of Information

You agree to provide accurate, current, and complete information when scheduling or using our services.
Precision Lab Solutions is not responsible for delays or errors caused by incorrect information.


8. Privacy & Confidentiality

We respect your privacy.

Your information is collected, stored, and protected in compliance with:

HIPAA guidelines

Data protection laws

Industry security standards

We do not sell or share personal medical information with third parties except for:

Laboratories conducting your test

Healthcare providers as authorized by you

Compliance with legal obligations

For more details, refer to our Privacy Policy.


9. Service Limitations

Precision Lab Solutions may decline service if:

Conditions are unsafe

Client behavior is inappropriate

Accurate specimen collection is not possible

Required medical orders are missing

We reserve the right to modify or discontinue any service at any time.


10. Liability Disclaimer

While we strive for accuracy, professionalism, and high-quality care, Precision Lab Solutions is not liable for:

Adverse reactions to blood draws

Lab errors or delays

Misinterpretation of results

Actions you take based on test results

Medical outcomes of any kind

By using our services, you agree that Precision Lab Solutions is not responsible for any indirect, incidental, or consequential damages.


11. Intellectual Property

All content on our website—including text, graphics, logos, videos, and resources—is the property of Precision Lab Solutions.
You may not reproduce, distribute, modify, or republish content without written permission.


12. Prohibited Uses

You agree not to use our services or website for:

Fraudulent activity

Misrepresentation of identity

Unauthorized access

Interference with business operations

Distribution of harmful software


13. Changes to Terms

We may update these Terms & Conditions at any time.
Revisions will be posted with an updated date. Continued use of our services signifies acceptance of the changes.


14. Governing Law

These Terms & Conditions are governed by the laws of the state of Georgia, without regard to conflict of law principles.


15. Contact Information

For questions, concerns, or support, please contact:

Precision Lab Solutions
Email: [email protected]
Phone: (800)-890-0921
Website: www.Precisionlabsolution.com