Privacy Policy

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Effective Date: February, 1 2024

1. Introduction: Precision Lab Solutions ("we," "our," "us") is committed to protecting the privacy and security of our patients' and clients' personal and health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.

2. Information We Collect: We may collect the following types of information:

• Personal Information (e.g., name, address, date of birth, phone number, email address)
• Health Information (e.g., medical history, test results, physician details, prescriptions)
• Payment and Billing Information (e.g., credit card details, insurance information)
• Communication Preferences (e.g., consent for email and SMS notifications)

3. How We Use Your Information: We use your information for the following purposes:

• To provide laboratory testing services and process test results
• To communicate with you via email, SMS, or phone regarding your test results, appointment reminders, billing, and customer support
• To comply with legal and regulatory requirements
• To improve our services and patient experience

4. Email and SMS Communications: By providing your contact information, you consent to receive communications from us, including but not limited to:

• Appointment confirmations and reminders
• Test result notifications
• Billing and payment reminders
• Health-related updates and promotional offers

You may opt out of email or SMS communications at any time by following the unsubscribe instructions provided in the message or by contacting us directly.

5. HIPAA Compliance: We adhere to HIPAA regulations to protect your Protected Health Information (PHI). We implement administrative, physical, and technical safeguards to ensure the confidentiality, integrity, and security of your PHI. We do not disclose your PHI without your consent unless required or permitted by law.

6. Sharing and Disclosure of Information: We do not sell or share your personal or health information with third parties for marketing purposes. However, we may disclose your information in the following situations:

• To healthcare providers involved in your care
• To insurance providers for billing and claims processing
• To comply with legal requirements, such as court orders or subpoenas
• To authorized service providers who assist us in delivering our services

7. Data Security Measures: We take reasonable steps to protect your personal and health information from unauthorized access, disclosure, or misuse. Our security measures include encryption, secure storage, and access controls.

8. Your Rights: You have the following rights regarding your information:

• The right to access and obtain a copy of your health records
• The right to request corrections to your information
• The right to request restrictions on how we use or disclose your information
• The right to opt out of email and SMS communications
• The right to file a complaint if you believe your privacy rights have been violated

9. Changes to This Privacy Policy: We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, and the effective date will be updated accordingly.

10. Contact Us: If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Precision Lab Solutions
333 Alcovy Street, Ste 5, Monroe, Ga 30655

(800) 890-0921

Info@precisionlabsolution.com

By using our services, you acknowledge that you have read and understood this Privacy Policy.